Return Policy

RETURN POLICY
Last updated: March 18, 2025

Thank you for your purchase! We hope you are satisfied, but if not, you may return your item for a full refund. Please review the details below.

1. Returns

• Returns must be postmarked within 30 days of the purchase date.

• Items must be new, unused, and include all original tags and labels.

• Condition: Items must be unused, in their original packaging, and in the same condition as received.

• Proof of Purchase: A valid receipt or proof of purchase is required for all returns.

2. Non-Returnable Items

The following items cannot be returned:

• Gift cards

• Downloadable software products

3. Return Process

1. Initiation:

   • To initiate a return, contact our customer service at hello@tribelifting.com with your order number and reason for return.

2. Request Authorization:

   • Email hello@tribelifting.com to obtain a Return Merchandise Authorization (RMA) number.

   • Returns without an RMA number will not be processed.

3. Prepare Your Return:

   • Place the item securely in its original packaging.

4. Mail Your Return To:
   Jaguar Trading Inc. (DBA: Tribe Lifting)
   Attn: Returns
   RMA #
   3038 SW 42nd Street
   Fort Lauderdale, FL 33312, United States

5. Shipping Costs:

   • You are responsible for return shipping costs.

   • We strongly recommend using a trackable shipping method.

4. Refunds

• Once we receive and inspect your return, we will process your refund.

• Please allow 7 days from receipt for processing.

• Refunds may take 1-2 billing cycles to appear, depending on your payment provider.

• We will notify you by email once your return has been processed.

5. Exceptions

For defective or damaged products, please contact us at hello@tribelifting.com to arrange a refund or exchange.

6. Questions?

For any return-related inquiries, contact us at:
Email: hello@tribelifting.com